Josilene Nery

Josilene Nery is a dedicated professional in customer experience and success, currently serving as a Customer Success Jr at Amicci since September 2024. Prior to this role, Josilene contributed to Atlas Governance for two years as a Customer Experience Associate ll, where responsibilities included analyzing customer feedback, collaborating with internal teams, and enhancing service efficiency. Josilene's earlier experience encompasses roles at Kovi as a Customer Experience Analyst and at 99 as a Relationship Analyst. Josilene is pursuing a Bachelor's degree in Human Resource Management at Universidade Santo Amaro, expected to be completed in December 2024.