Dirk Hamilton

SVP Customer Success & Support at Amira Learning

Dirk Hamilton has a diverse work experience in various customer success and support roles in the education technology industry. Dirk currently holds the position of SVP Customer Success & Support at Amira Learning starting from April 2023. Prior to this, they worked as the VP Customer Success at SchooLinks from June 2022 to March 2023. From November 2019 to June 2022, they served as the Vice President Customer Success & Support at Nearpod, where they held multiple positions, including Sr Director Customer Success & Support and Sr. Director, Professional Services. Before their time at Nearpod, Hamilton worked at Blackboard K-12 from September 2014 to November 2019, starting as the Director, Client Relationships and then as the Sr. Manager Client Relationships. In this role, they led teams in project and account management, achieved customer satisfaction and retention goals, and successfully implemented district content management systems. Dirk also has previous experience at Blackboard as the Director of Project Management from May 2016 to October 2018. In addition to their experience in the education technology industry, Hamilton worked as a Farm Manager at A.G. Dillard Inc from May 2007 to April 2009, managing a promotional equine operation for a local construction company. Dirk began their career as an Account Manager at Wolters Kluwer from June 2005 to May 2007.

Dirk Hamilton completed their education at Bloomsburg University of Pennsylvania from 2001 to 2005, where they earned a Bachelor's degree in Communication Studies.

Links

Previous companies

SchooLinks logo
Nearpod logo
Wolters Kluwer logo

Timeline

  • SVP Customer Success & Support

    April, 2023 - present