Lihle Khumalo

Lihle Khumalo currently serves as a Branch Admin Officer at Ampath Laboratories, beginning in November 2023, where responsibilities include verifying specimens, capturing patient information, and managing the distribution of samples. Previously, Lihle held various roles at Medshield Medical Scheme from September 2021 to October 2023, including Client Services Consultant, providing telephonic assistance, and Document Administrator, where database management and record maintenance were key tasks. Prior experience includes a position as a Quality Assurance Consultant at Constellation Financial Services Limited, focusing on call evaluations and customer experience analysis, and as a Quality Assurance Auditor at Bsure Africa Insurance, emphasizing adherence to compliance standards and performance analysis. Lihle holds a diploma in Journalism from IIE Rosebank College, completed in 2017.