Katelyn Campen

Katelyn Campen is a dynamic Technical Support Manager with over three years of experience at OssoVR, where they led a team to achieve a 97% resolution rate for support tickets and reduced escalation by 58%. They have previously held roles such as Head of Operations, where they designed and refined scalable operational processes, and Operations Project Manager, where they drove significant improvements in customer satisfaction and ticket response time. Katelyn seeks to leverage their leadership and project management expertise in a Customer Support/Operations Manager or Project Manager position. Katelyn holds an ATA in Visual Communications from Edmonds College, where they also excelled in arts-related projects and initiatives.