Annalisa Coppola

Annalisa Coppola is an experienced professional in CRM and customer analytics, currently serving as the Head of CRM & Customer Analytics in Global Marketing at Costa Crociere S.p.A. since October 2022. Prior to this role, Annalisa held positions at Leroy Merlin as CRM & Loyalty Manager in Customer Value Management from January 2019 to October 2022, and at Wind Tre in various capacities including Customer Marketing Manager, Product Manager for Customer Base Offer & Loyalty, and Sales Analyst from August 2010 to December 2018. Annalisa began their career as a Junior Marketing Specialist at LG Electronics and Intel Corporation. Educational qualifications include a degree in Scienze della Comunicazione from Università degli Studi di Salerno and studies at IULM University.