Amplifon
Federico Flussi serves as the Global CRM Customer Intelligence Associate Director at Amplifon since February 2018, where responsibilities include promoting a customer-centric, data-driven approach across all markets and focusing on advanced analytics to enhance customer relevance and personalization. Previously, Federico held several positions at Accenture from September 2014 to February 2018, including Analytics & Customer Intelligence Manager, leading a transformation project that significantly increased CRM revenues, and Data Science Consultant, specializing in advanced and predictive analytics. Earlier experience includes roles at i4C Analytics, Wind Tre, and Bureau Federal du Plan, contributing to customer insight analysis, data mining, and macroeconomic modeling. Federico holds a Master's Degree in Statistics and Economics from Sapienza Università di Roma and has completed an Erasmus program at University College Dublin.
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Amplifon
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Amplifon SpA is an Italy-based company engaged in the hearing systems industry. It distributes, adjusts and personalizes the hearing aids. It offers a generation of invisible hearing amplifiers tiny electronic instruments which receive, process and amplify sounds that are then transmitted to the ear thanks to its clear and precise amplification process. They are able to meet needs as they address a wide range of problems stemming from slight to more serious hearing loss. The hearing aids ensure consistent listening quality as they adapt to the different sound environments. It operates through following brands: Sonus, Miracle Ear, Beter Horen and Dialogue, among others. It operates through numerous direct stores, franchises, sales outlets and contact points in the Netherlands, France, Canada, the United Kingdom, Switzerland, Spain, the United States, Egypt, Australia, New Zealand, Germany, such as Focus Hoeren AG and Die Hoermeister GmbH, and India, among others.