Alex Goldberg

Enterprise Customer Success Manager, Team Lead at Samsara

Alex Goldberg has a diverse work experience spanning various roles and industries. They have recently been working at Samsara as an Enterprise Customer Success Manager and Team Lead since August 2022. Prior to that, they worked as an Enterprise Customer Success Manager at the same company from May 2021 to August 2022.

Before joining Samsara, Alex was a Senior Customer Success Manager at Urjanet from November 2019 to May 2021.

Alex's earlier experience includes working at InComm, where they held multiple roles. They started as an Account Associate from October 2013 to April 2015, where they managed a portfolio of global partners and assisted with product setup and testing. Later, they became a Strategic Partner Manager from May 2015 to May 2018. In this role, Alex oversaw product strategy, distribution, and collaborated with various internal departments to respond to partner needs. They then transitioned to a Senior Strategic Partner Manager from May 2018 to November 2019, leading a project to identify key performance metrics and expanding partners' presence in digital and mobile payment platforms.

Alex began their career with Coca-Cola Refreshments in 2011, starting as a Market Development Manager from June 2011 to June 2012. In this role, they managed a sales territory and generated revenue in Coca-Cola's Food Service and On-Premise channel. They later became an Account Manager from June 2012 to July 2013, managing a sales territory and maintaining positive customer relationships to increase consumer traffic.

Alex's first work experience was as a Marketing Intern at QHR in 2010. They provided qualified leads to the business development team and conducted market research.

Throughout their career, Alex has demonstrated expertise in customer success, partner management, sales, and marketing, showcasing a strong track record of achievement and leadership.

Alex Goldberg attended Emory University - Goizueta Business School from 2016 to 2019, where they obtained a Master of Business Administration (M.B.A.) with a focus on Brand and Product Marketing. Prior to this, from 2007 to 2011, Alex Goldberg studied at Vanderbilt University, earning a Bachelor of Science degree in Human and Organizational Development (HOD), Communication Studies, and Corporate Strategy. Their education prior to college was at Woodward Academy from 2003 to 2007, although no specific degree or field of study is provided for this period.

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Timeline

  • Enterprise Customer Success Manager, Team Lead

    August, 2022 - present

  • Enterprise Customer Success Manager

    May, 2021