Kate Dougherty is a seasoned professional with extensive experience in Contact Center and Unified Communications solutions. Currently serving as a Senior Solutions Engineer at Amplix since March 2025, Kate is responsible for supporting sales and customer retention through technical support and demonstrations. Prior roles include Senior Solutions Engineer at InflowCX, where Kate provided similar support, and Director of Contact Center Services at Cerium Networks, leveraging healthcare and financial expertise. Additionally, Kate has held various positions at Providence Health & Services, including Enterprise Voice Engineer and Voice Communications Analyst Supervisor, where strategic planning and implementation were key focuses. Kate began professional career as a Telephony Analyst at KeyBank, emphasizing technology project management and support. Kate holds a Bachelor of Science in Business Information Systems from the University of Phoenix.
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