Anne MacOretta

Anne Macoretta is a seasoned professional in customer service and claims management, currently serving as the Lead Customer Service Representative at Amtrak since December 2020. With prior experience as a Casualty Claims Administrative Assistant at Merchants Insurance Group and various roles at Amtrak, Logics Solutions, and Accela Inc., Anne has developed a strong background in client relationship management, project coordination, and business proposal presentation. A focus on cultivating customer relationships and ensuring successful implementation of software solutions has been a hallmark of Anne's career. educational achievements include studies at Niagara University and Bryant & Stratton College.