Robert Jordan has extensive work experience in the transportation and rental car industry. Robert has held various leadership positions, including Vice President Operations Customer Services at Amtrak, where they were in charge of leading a team of up to 4,000 personnel and implementing a Servant Leadership culture. Prior to that, they served as AVP Customer Service and Stations at Amtrak, overseeing 546 train stations across the country and leading a team of over 2,000 personnel.
Before joining Amtrak, Robert worked at Enterprise Holdings as Vice President Operations, where they provided professional leadership for 40 airport locations and guided airport teams on various aspects such as HR, staffing, service, sales, and revenue management. Robert also played a key role in implementing a consistent customer service culture across National, Alamo, and Enterprise.
Robert's work experience also includes roles at National Car Rental and Alamo Rent A Car. At National Car Rental, they served as Regional Vice President of Operations, overseeing rental car operations for 46 airport locations and managing a team of 3,000 personnel. Robert later took on the role of General Manager at Boston Logan International Airport, where they successfully stabilized and grew annual revenue. At Alamo Rent A Car, they served as Vice President-Bankruptcy Lead, leading a project to reorganize the company's business affairs.
Overall, Robert Jordan has demonstrated strong leadership skills, strategic thinking, and the ability to drive positive change in the organizations they have worked for.
Robert Jordan has a graduate degree in Business Administration and Management from Harvard Extension School. Robert also holds a Bachelor of Science degree from Florida State University. In addition, they have obtained certifications in various subjects such as Becoming Indistractable, Bill George on Self Awareness, Authenticity, and Leadership, and Ken Blanchard on Servant Leadership through LinkedIn. Robert has also received a certification in Team Kanban from Lean Kanban Inc.
Previous companies
January, 2021 - present
January, 2019