Derick Jones

Derick Jones serves as the Sr. Director of Service Delivery at Anatomy IT since August 2025, following a role as Senior IT Service Desk Manager at ChampionX from October 2021 to August 2025, where strategic transformation of IT support for over 5,000 employees was achieved through the implementation of a global ITSM platform. Prior experience includes various positions at TETRA Technologies, Inc. from July 2016 to October 2021, focusing on process improvement in collaboration technologies, IT service management, and support for Microsoft applications. Previous roles include Technical Services Manager at Alert Logic and Service Desk Manager at DYONYX, where leadership and performance management of service desk teams were prioritized. Educational credentials include a Bachelor of Science degree in Business Administration with a focus on E-Business from the University of Phoenix and studies at Prairie View A&M University.