Melvin Flores

Melvin Flores is an experienced professional with a diverse background in business analysis and customer service. Currently serving as a Business Analyst and Team Manager at Ancestry since November 2012, Melvin tracks daily performance, reports trends, analyzes performance gaps, and develops strategic plans. Prior roles include Operations Specialist and Customer Solutions Associate at Digis, and Technical Support Specialist at Teleperformance, where Melvin provided exceptional customer service and technical support while promoting Apple products. Additionally, experience in security roles at Nu Skin Enterprises and Utah County Jail involved monitoring premises and managing inmate movement. Melvin also worked as a Research Interviewer at BRG Research Services, conducting interviews and recording data.