Lucian Wickham-Hurd

Customer Retention Manager at Ancile Insurance Group Ltd

Lucian Wickham-Hurd is an experienced professional in customer relationship management, currently serving as the Customer Retention Manager at Ancile Insurance Group Ltd since December 2024. Previously, Lucian held interim roles as CRM Manager at Nikura and CRM Consultant at Ted Baker, focusing on communication strategies and email campaigns to enhance customer engagement and retention. Lucian was the CRM Manager at FutureLearn, where a significant achievement included driving an 8% year-over-year revenue growth through personalized email strategies. Earlier experience includes roles at Printed.com, FanLogic, VML London, Firedog Design, Pepper Corporation, and Merrill Legal Solutions, contributing to a robust background in CRM, account management, and strategic planning across various industries. Lucian holds a Bachelor's degree in Industrial and Product Design from the University of Hertfordshire, complemented by A-Levels from Waltham Forest College.

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London, United Kingdom

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Ancile Insurance Group Ltd

Ancile Insurance Group Limited is a specialist travel insurance intermediary offering travel insurance products direct to consumer, via third party affiliates and wholesale. Ancile Insurance operate a number of travel insurance brands that provide different levels of cover to suit the needs of a wide variety of travellers, this means that we can provide cover for pretty much anyone, no matter who they are or where they are travelling. This broad range of products also enables us to offer risk free sign posting solutions to other insurance providers to meet their obligations under the Equality Act 2010. - Competitively priced travel insurance for price comparison sites - Travel insurance for older travellers with no upper age limit - Travel insurance for those with existing medical conditions - Fulfilment of signposting obligations following the Equality Act 2010