Roy Hayhurst

Roy Hayhurst, currently working as a Business Analyst at Ando Insurance, has amassed extensive experience in the insurance industry. From their time at QBE Insurance as a Senior Business Analyst to their roles at IAG as a Business Improvement Specialist and Team Manager, Roy has consistently displayed leadership skills in managing teams, ensuring workflow efficiency, performance management, recruitment, and implementing business objectives. Their tenure at Lumley Insurance as a Team Leader for Earthquake Claims further demonstrates their expertise in claims management. With a background in claims consultancy at WFI Insurance, Roy's career trajectory showcases their commitment to providing excellent customer service, complaint resolution, quality assurance, and stakeholder management.