Charles Lafontant

Charles Lafontant is an experienced IT professional with a strong background in managed services and network consulting. Currently serving as a Managed Services Tech, NOC/SOC Analyst, and Onboarding Team Lead at Verinext since May 2021, Charles manages a ticketing queue and addresses various technical issues, including those related to MS Office and Windows. Previously, as a Network Consultant at Dataprise, Charles provided client-facing network support, highlighting technical improvements to keep clients competitive. Earlier roles include Level 2 Managed Services Engineer and Help Desk Technician at StratX IT Solutions, and an Assistant Web Developer position at Monroe College. Charles holds a Bachelor's Degree in Information Technology from Monroe University.