Caroline Wangari Muigai

Caroline Wangari Muigai has over a decade of experience in leading customer experience initiatives in various companies, including Angaza, MYDAWA, Wananchi Group, and Stanbic Bank Kenya. With a background in Business Administration and Management, Caroline Wangari has successfully developed and implemented customer experience strategies, managed customer lifecycle, spearheaded retention campaigns, and provided leadership in customer service roles. Caroline Wangari's expertise lies in ensuring customer satisfaction, improving service delivery, and driving customer engagement across different industries.