Customer Experience Team
About
The Customer Experience Team at Angi is dedicated to enhancing the overall satisfaction and engagement of customers with the company's services. They focus on developing and implementing strategies to improve customer interactions, streamline support processes, and foster strong relationships with both consumers and service providers. Through data analysis and feedback assessment, the team drives initiatives aimed at delivering exceptional experiences that align with Angi's mission of connecting homeowners with trusted service professionals.
Team members
Angie Hicks
Chief Customer Officer
Bailey Carson
Chief Operating Officer
Chase Traughber
VP - Client Success
Dave Howard
Manager Strategic Partnerships
Eli Nofzinger
Vice President, Consumer Care
Jeana Wagner
Director Client Success Suppor...
Marisa Claire Smith
Vice President, Customer Care
Rob Lajeunesse
Senior Director - CX Strategy ...
Suzanne B.
Customer Experience Manager
Tanya P.
Growth - Lead