Izabela Gomes

Izabela Gomes is an experienced professional with a solid background in customer relationship management and educational support. Currently serving as an Analista de relacionamento e experiência do cliente at ANH Digital Hub | dsm-firmenich since September 2021, Izabela previously held roles at Ipb - Instituto Pedagogico Brasileiro and Dowbis, providing pedagogical support and remote assistance to students. Experience also includes working as an Assistente de cobrança at Cebrac Empregos, focusing on financial negotiations and client relations, and as a Representante de atendimento ao cliente at AlmavivA do Brasil, dedicated to resolving customer inquiries. Izabela holds a Pós-graduação Lato Sensu - MBA in Pedagogia Empresarial from Faculdade Famart, a degree in Pedagogia e Educação from Universidade do Estado de Minas Gerais, and a Técnico degree in Administração de Empresas from SENAI BH CECOTEG.