Jay Kong CSM, CSPO is an experienced customer care professional with a diverse background in various high-profile technology companies. Currently serving as the Customer Care Manager Global at Neato Robotics since July 2019, Jay Kong has also held the position of Senior Manager of Customer Care at Anki since July 2013. Prior roles include Senior Product Manager of CX Business Systems at Yahoo! beginning in April 2011 and Senior Manager of Customer Support at Logitech Inc from February 2004 to March 2011.
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