Alexander Josef A.

Alexander Josef A. is a skilled technology professional with extensive experience in IT support and operations. Currently serving as a Senior Onsite Technician at Ankura since June 2023, Alexander has previously worked as a Tier 2 and Tier 1 Technician at TEKConn, Inc. from September 2021 to June 2023. Prior roles include an Information Technology Help Desk Analyst at the NYC Department of Youth & Community Development, and a Help Desk Support Analyst at Pace University, where expertise in diagnosing and resolving complex technical issues was developed. Alexander also held positions in operations support and desktop support, demonstrating a diverse skill set in computer maintenance, client communications, and technology inventory management. Alexander holds a Bachelor of Science in Information Technology from Pace University and completed a Cybersecurity Professional Bootcamp at the New Jersey Institute of Technology.