Gourav Dubey is an experienced professional currently serving as a Senior Process Associate at Annova Solutions since July 2022. Previously, Gourav worked as a Process Developer at Genpact, where responsibilities included evaluating financial documents and conducting KYC/Sanction Screening. Before that, Gourav held the position of Assistant Manager at Teleperformance, focusing on team management and performance monitoring. Earlier roles at Teleperformance included Subject Matter Expert and Customer Care Executive, where Gourav excelled in customer problem resolution and adherence to company policies. Gourav holds a B.Com (Hons) degree in Business/Commerce from Softvision College of Professional Studies.
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