Craig J. Troon

Craig J. Troon has extensive experience in customer success and quality assurance within the financial services sector. Currently serving as Principal Customer Success Manager at Anomali since February 2020, Craig previously held roles at DIXONS CARPHONE PLC, where responsibilities included Senior Financial Services Quality Manager and Quality & Customer Experience Manager, overseeing multi-channel quality assurance and customer experience strategies. Earlier experience at GE Capital involved leadership positions such as Expired Loan Team Leader and Operations Rectification Manager, focusing on team productivity and customer account remediation. Craig holds a Bachelor of Arts in Mass Communication/Media Studies from the University of Canterbury.