Tomoko Harada

Tomoko Harada is a seasoned professional in customer success and digital marketing, currently serving as Principal Customer Success Manager at Hootsuite since September 2025. Previously, Tomoko held various roles including Customer Success Lead at Sprinklr from November 2020 to July 2025, and Account Manager at Olapic from November 2018 to October 2020. Early career experience includes working as a Digital Marketing Specialist at TSI EC Strategy from March 2016 to October 2018 and serving as Chief at Olympus Medical Systems NL from April 2007 to October 2012. Tomoko possesses a strong educational background with a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Aoyama Gakuin University and has also studied at the Fashion Institute of Technology from 2013 to 2014.