GM

Greice Marques

Help Desk Supervisor at Anota AI

Greice Marques has a diverse work experience spanning over several years. Greice currently works at Anota AI as the Head of Customer Success Implementation, a role they have held since April 2021. Prior to this, they worked in a similar position as a Customer Success professional at the same company starting in July 2020.

In 2018, they were an Administrator/Facilitator at Corrente do Bem - RH, a networking group for HR professionals where they focused on connecting individuals, sharing opportunities, and promoting professional development. From 2017 to 2019, Greice served as a Social Media representative at Cervejaria Bulldog, where they acted as a liaison between clients, sales, product management, and logistics, while also handling financial control and implementing process improvements.

At Lojas Pompéia, from 2015 to 2017, they held the position of Coordinator of Systems Development, where they supervised and coordinated the activities of the development department, developed the internal team, and motivated them to increase productivity. Before that, they worked as a Freelancer from 2008 to 2015, providing consulting services.

Greice also has experience as a Monitor in the discipline of Management Models at the Universidade Federal de Pelotas from 2013 to 2015 and as an Information Architect at Comparte Sites & Webmarketing from 2011 to 2012.

Greice began their career as an IT Assistant at Caixa Economica Federal from 2008 to 2009. Prior to that, in 2007, they were a Monitor at Escola Nossa Senhora da Luz, where they were responsible for computer lab maintenance, integration of computer-related subjects with other disciplines, and assisting students, teachers, and staff with computer-based research.

Overall, Greice Marques has a well-rounded background with expertise in customer success, HR networking, social media, systems development, consulting, and education.

Greice Marques has a diverse education history that spans several institutions and fields of study. In 2005, they attended the Universidade Católica de Pelotas, where they pursued a degree in Analysis and Development of Systems, specializing in Information Technology. Greice completed this program in 2009.

In 2010, Greice Marques continued their education at the Anhanguera Educacional, where they obtained an MBA in Project Management. Additionally, from 2010 to 2013, they attended the IFSUL - Instituto Federal Sul-rio-grandense, where they pursued a Technical Degree in Visual Communication.

Greice Marques expanded their knowledge further by enrolling in the University of Pelotas in 2012. There, they pursued a degree in Managerial Processes until 2014. During this time, they also completed a specialization in Media in Education from the Federal University of Rio Grande - FURG, from 2014 to 2016.

Continuing their educational journey, Greice Marques pursued an MBA in Coaching and Strategic People Management at the Catholic University of Pelotas from 2016 to 2018. Then, in 2019, Greice Marques enrolled in two educational institutions simultaneously. Greice pursued a degree in Business Administration at the Federal University of Pelotas and completed it in 2019. Additionally, they enrolled in the IFSUL - Instituto Federal Sul-rio-grandense to obtain a Technical Degree in Administration, which they completed in 2021.

Aside from their formal education, Greice Marques has also participated in several additional certifications and courses to enhance their skills. These include certifications in Leadership, Decision-making, Communication, Emotional Intelligence, and various other topics. These additional certifications were obtained between 2021 and 2023 from institutions such as G4 Educação, Descola Cursos Inovadores, Escola Conquer, and others.

Overall, Greice Marques has demonstrated a commitment to lifelong learning and has acquired a diverse range of knowledge and skills through their educational experiences and additional certifications.

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