Jhenyfer Fernandes

Jhenyfer Fernandes has a diverse work experience. Jhenyfer started their career as a Jovem Aprendiz at Mondelēz International in 2016. After that, they worked as a Jovem Aprendiz at Volvo Group from 2017 to 2018. In 2019, they became an Estagiária at Savana. Later, in 2021, they joined Doctoralia Brasil as an Assessora de Customer Success I and then transitioned to become a Customer Success Analyst II. Jhenyfer also worked at Tecnofit as a Customer Support Analyst Jr from 2021 to 2022. Currently, they are working at Anota AI as an Implementation Success Jr. II.

Jhenyfer Fernandes is currently pursuing a Bachelor's degree in Administration and Business at Centro Universitário Internacional UNINTER. This educational journey began in 2020 and is ongoing.

In addition to their degree, Jhenyfer has obtained several certifications to enhance their skills and knowledge. Jhenyfer completed the following certifications at Escola Conquer: "Análise de Dados e Power BI" in June 2023, "Excel Avançado" in May 2023, "Escutatória" in April 2023, "Excel Intermediário" in March 2023, "Comunicação e Oratória - Destravando a sua comunicação" in February 2023, "Customer Experience (CX)" and "Excel Básico" in an unspecified month in 2023.

Furthermore, they acquired additional certifications from Sebrae and CS Academy. Jhenyfer obtained the "Atendimento ao Cliente" certification from Sebrae in November 2022, and the "Introdução ao Customer Success" certification from CS Academy in November 2022.

Jhenyfer also completed several certifications from Escola Conquer, including "Programação Neurolinguística para Líderes" in June 2022, "Técnicas de Rapport para Negociação e Influência" in June 2022, "Inteligência Emocional 2.0" in March 2022, and "Produtividade e Gestão do Tempo" in January 2022.