Ginna Lozano

Ginna Marcela Lozano Tapiero has a diverse range of work experience in marketing and customer service roles.

Ginna Marcela is currently working at ANote Music as a Customer Success Officer, where they collaborate with various teams to deliver exceptional customer interactions, provides support in both English and French, and acts as a liaison between the compliance partner and customers.

Before that, they worked at A&O Consulting as a Marketing Responsible, where they created and executed marketing and social media strategies, managed communication with partners and clients, and handled tasks such as creating blog posts, designing social media posts, and placing ads.

Prior to that, they worked at LOGDIRECT, starting as a Sales and Customer Support Agent and later being promoted to a Marketing and Copywriting Agent. In this role, they were responsible for controlling and analyzing product content, creating email marketing content in French, supporting marketing campaigns targeting multicultural markets, and providing solutions to customer inquiries and complaints.

Ginna Marcela also has experience as a Recruitment Consultant at Heart for Change - Colombia Volunteer Program, where they implemented recruitment and admissions strategies, selected suitable profiles from a large pool of applicants, and facilitated communication between recruitment partners, volunteers, and the organization.

In addition, they worked as an International Marketing Officer at Red Tree Study, where they developed annual and summer programs, conducted recruitment activities, and matched students with agencies.

Furthermore, Ginna has previous experience as a full-time Au Pair at Cultural Care Au Pair, where they built strong relationships with the host family and children, contributed to their all-round development, and participated in cultural exchanges.

Lastly, they worked as a Marketing Assistant at Procaps S.A, where they supported the trade marketing team, distributed promotional materials, and established relationships with promotional suppliers.

Overall, Ginna Marcela Lozano Tapiero has demonstrated their skills in marketing, customer service, recruitment, and interpersonal communication throughout their work experience.

Ginna Marcela Lozano Tapiero pursued their education at the Universidad Sergio Arboleda. From 2008 to 2013, they completed a degree in Marketing y Negocios Internacionales. Later, in 2015 and 2016, they obtained a Media Communication Specialist degree with a focus on Communication and Media Studies from the same university. Additionally, in October 2020, Ginna acquired certification in SEO Foundations from LinkedIn.