Jessica Brooks

Jessica Brooks has extensive work experience in the client services and call center industry. Jessica has held various roles at AnswerNet, starting as the Assistant Director of National Client Services in 2015 and progressing to the Director of National Client Services in 2021. Prior to this, they worked at PST Sales & Marketing as the Vice President of Business Development, where they reported directly to the President and was responsible for sales activities and new business opportunities. Additionally, they served as the Director of Operations at PST Sales & Marketing, overseeing call center operations and implementing new training procedures. Jessica also worked at S&S Call Solutions as the Vice President of Sales & Client Service, where they developed a strategic plan for selling contact center services in the publishing and media industry. Earlier in their career, they held roles as Circulation Director at Schofield Media Group, LLC and Reed Business Information, managing circulation and circulation marketing for multiple trade publications. Overall, Jessica Brooks has a strong background in client services, sales, and call center operations.

From 1995 to 1999, Jessica Brooks attended Wells College and obtained a Bachelor of Arts degree with a double major in Economics and History.