Mitch Schwartz

Mitch Schwartz has over two decades of experience in the call center industry, currently serving as Senior National Client Service Manager and Corporate Operations Manager at AnswerNet since October 2008. Mitch specializes in forecasting and analyzing contact center operations to optimize cost per call and enhance overall metrics and productivity. Previously held positions include General Manager at Proficient Marketing, LLC, Owner/Manager at Contact America Inc., and Call Center Manager at Telespectum Worldwide. Mitch's foundational experience includes roles as Production Manager at Intellisell Corp and overseeing daily operations, productivity, and quality assurance of sales agents. Mitch attended Barton County Community College and graduated from Otis-Bison High School.