Mario Leal

Mario Leal is an experienced professional in technical support and engineering, currently serving as the Lead R&D Support Engineer AI at Ansys since January 2025. Previously, Mario held the position of Senior Support Engineer at Aiven from June 2022 to January 2025 and worked as a Support Engineer at Scality from March 2021 to August 2022. Prior roles include Service Reliability Engineer at Amadeus, focusing on high availability in distributed systems, and Support Engineer at OrecX, where assistance was provided for installation and maintenance of open-source call and screen recording software. Mario began a career in managed services as a Senior Managed Services Consultant at Epicor Software Corp from April 2008 to August 2015, supporting multinational companies with ERP integrations across various regions. Mario holds a B. Eng. in Industrial Engineer Administrator, specializing in Productivity and Quality from Universidad Autónoma de Nuevo León.