Ricardo Marques

Ricardo Marques has extensive experience in IT support and service management, currently serving as Service Desk Lead and previously as Service Desk Analyst at Anthem Schools Trust since August 2022. Prior to this role, Ricardo worked as a Field IT Service Engineer at Alpha Schools from February 2021 to August 2022. A notable career progressed from a Support Analyst at Hyundai Motor UK (April 2012 - February 2021) to a CDA Desktop Engineer focused on Windows 7 Deployment at British American Tobacco (August 2011 - April 2012), and as a UK and European Support Analyst at Eisai from July 2008 to August 2011, specializing in Windows 7 Deployment and 2nd Line Support. Educational qualifications include a PC Engineering Diploma from Damelin in 1998 and completion of secondary education at The Hill High School in Johannesburg, South Africa, from 1992 to 1997.