Pawan Gupta

Pawan Gupta has a strong background in customer support and success, with a focus on technical support and workforce planning. Pawan has held various managerial roles at companies like Anthology Inc, Fivetran, Veritas Technologies LLC, Symantec, and IBM Global Process Services. Pawan has experience in leading global customer support teams, managing delivery support, and workforce management. Pawan also has experience in sales enhancement, survey analysis, and business development.

Pawan Gupta obtained a CBA degree in General Business Management from the Indian Institute of Management, Indore in 2010. Pawan also obtained a PGDIT degree from the National Institute of Information Technology from 2002 to 2004. Prior to that, they received a Bachelor's degree from Nagaland University from 2000 to 2003. In terms of additional certifications, they obtained the following: Microsoft Certified: Azure Fundamentals from Microsoft in 2021, Certified ScrumMaster® (CSM®) from Scrum Alliance in October 2020, Leadership Mindsets, DevOps Foundations, and Giving and Receiving Feedback from LinkedIn in 2020, and Project Management Professional (PMP) from the Project Management Institute in October 2020.