Penny Bournes

She provide non-contentious specialist housing management advice and training to landlords who are primarily registered providers. She specialise in service charges (including section 20 consultation and first-tier tribunal applications) and tenure advice, where she excel in highly technical and often complex advice.

She frequently provide full occupancy agreement/policy and procedure reviews and advice, along with specialist advice on other housing management issues, such as rent review, service charges, succession, consultation and compliance with housing legislation and guidance.

She also advise on leasehold management issues, including interpretation of leases, service charge recovery and landlord and leaseholder rights and obligations generally.