Mervi Honkonen

Customer Experience Manager at Antilooppi

Mervi Honkonen is an experienced professional in customer experience, service design, and well-being at work, currently serving as the Customer Experience Manager at Antilooppi since November 2021, focusing on enhancing employee satisfaction in sustainable real estate. As the Founder and Consultant at For Impact since 2014, Mervi provides consulting services on work well-being and sports facility design. Previous roles include Project Director at Planeetta 10 Oy and Product Manager at Trainers' House, where responsibilities encompassed customer relations, project management, and program development. Mervi's extensive background also includes management positions at Sats Finland Oy, starting as a Club Manager and progressing from First Receptionist. Mervi holds a Master’s degree in Service Design and Development from Haaga-Helia University of Applied Sciences along with a Bachelor’s degree in Business Administration.

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Antilooppi

Antilooppi is a Finnish real-estate owner focusing on office properties in the Helsinki Metropolitan Area. We are agile, modern and young at heart. And we do move fast in developing the properties with our clients. Antilooppi’s specialty is the well known landmark buildings like Ympyrätalo, Siltasaari 10 (old HOK-Elanto) and Merikortteli in Helsinki. They provide us a valuable heritage to build on our smooth customer service and growth.