Falguni Desai

Falguni Desai has held various roles in the IT industry, starting as a Customer Support Executive and working their way up to Senior Manager IT. With experience in Incident Management, Service Delivery, and leading operations teams, Falguni has a strong background in managing major incidents, coordinating with various stakeholders, and providing support to end users. Throughout their career, Falguni has demonstrated a commitment to proactive customer support and ensuring that services are delivered within established timelines and targets.