Yasmin Grottick

Yasmin Grottick is an experienced professional in customer service management with a strong background in team leadership and operational efficiency. Currently serving as a Senior Customer Service Manager at Anya Hindmarch since November 2020, Yasmin previously held positions at ASOS.com, where responsibilities included coaching a team of 12 as a Customer Care Team Leader and providing personalized customer experiences as a Customer Care Advisor. Earlier experience includes an operations role at Waitrose and a brief internship focusing on social media marketing at BackOfTheWardrobe.com. Yasmin's educational qualifications include a Level 3 Diploma in Management from Corndel and a Foundation Diploma in Art and Design from West Herts College.