Alyssa Uptegraff

Alyssa Uptegraff has a diverse work experience with various companies. Alyssa worked as a Senior Customer Success Manager at AnyDesk Software, starting in 2023. Prior to that, they were a Customer Success Specialist at the same company, where they managed a portfolio of 200+ clients and focused on enterprise-level customer support.

Before joining AnyDesk Software, Alyssa worked at Encompass Health as a Patient Account Lead, starting in 2020 and ending in 2022. In this role, they handled high-volume collection calls to different insurances, reviewed eligibility and contracts for claims payments, and verified billing codes on UB forms.

Prior to Encompass Health, Alyssa was a Jr. Business Analyst at Mission Global from 2018 to 2021. Alyssa'sresponsibilities included developing new intake processes for recorded mortgages, managing client contacts for document logistics, and training new employees.

In 2019, Alyssa worked as a Shift Team Lead at Smoothie King, where they audited cash balances, resolved client complaints, and supervised new employee training.

Alyssa's work history also includes a role as an Intake Coordinator at Avalon Healthcare Solutions from 2016 to 2017. Alyssa collaborated with nurses, reviewers, and outside providers, answered client and patient inquiries, and managed incoming and outgoing calls and emails.

Alyssa Uptegraff attended the University of South Florida from 2019 to 2021, where they obtained a Bachelor's of Arts degree in Psychology.