Jana Ottmar

Jana Ottmar has worked at AnyDesk Software GmbH and the University of Stuttgart. At AnyDesk Software GmbH, they started as a Junior Customer Care Representative in May 2020 and was promoted to Customer Care Specialist in March 2021. In April 2022, they became a Customer Care Expert before assuming their current role as a Senior Technical Support Specialist in January 2023. Their responsibilities include handling customer inquiries, providing consultation, resolving issues, and upselling opportunities. At the University of Stuttgart, Jana worked as a First-Level Support graduate assistant from April 2018 to March 2020.

Jana Ottmar completed their Bachelor of Arts degree in Linguistics from the University of Stuttgart, from 2016 to 2020. Additionally, in April 2023, they obtained an EF SET English Certificate with a score of 86 out of 100 (C2 Proficient) from EF Standard English Test (EF SET).