Gaille Javier is the Retail Assessment Lead for Home Lending at ANZ, bringing over 10 years of experience in Retail Banking Operations. They have managed daily operations, provided expertise in change initiatives, and led projects across multiple regions including Bengaluru and Chengdu. Notable achievements include supporting the Home Loan Transformation program and developing strategic services for the Mortgage Broker Channel. Previously, Gaille managed accounts and events at the University of Melbourne and ran a small business. Their areas of interest include customer experience, people leadership, and continuous improvement initiatives.
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