Richard Langley

Richard Langley is a seasoned professional with extensive experience in consulting and transformation services. Since June 2010, Richard has served as Director at The Hackett Group, specializing in best practice advisory, benchmarking, and offshoring advice. Richard has concurrently worked at ANZ as Principal Design Lead for Finance Transformation, overseeing the program's evolution from discovery to global process redesign. As the owner of Clientworks Pty Ltd since August 2007, Richard has focused on business growth through process improvement across various organizational sizes and sectors. Previously, Richard held the role of Director at Accenture, where contributions included leading solutions architecture for significant outsourcing deals, and served as Manager of Shared Services Operations at Australia Post. Richard's academic credentials include a Post Graduate Diploma in Consulting and Change Management from RMIT University and a Bachelor's degree in Business (Accountancy) from Queensland University of Technology.