a&o Hostels, founded in 1999, has been operating 39 hostels in 23 cities and eight countries (Germany, Austria, the Netherlands, the Czech Republic, Poland, Hungary, Denmark and Italy) since 2000. a&o Hostels is currently Europe's largest independent hostel chain. The a&o Group offers travellers around 28,000 beds, recording more than 5 million overnight stays and generated a turnover of around EUR 165 million in 2019. The chain is currently experiencing growth of over 15 percent p.a., and plans to open more establishments.

a&o is a combination of hostel and hotel under one roof. Meeting rooms, breakfast buffet, lobby and bars are available in both categories. The a&o guest mix is varied: backpackers are just as much a part of it as are single travelers, families, school groups and sports clubs. The number of business travelers and senior citizens is also increasing.

The company offers vocational training at all its locations. a&o has been awarded 4 stars by QMJ, meets the TÜV "Youth Hostel Quality Standard", and has been awarded the youth travel quality label by Germany's Reisenetz (Association of Youth Travel). For the second year in a row, the a&o Group received the Double A rating by TREUGAST Solutions Group.

The chain is actively committed to sports and education, and has been supporting SOS Children's Villages since 2004, the youth teams of 1st FC Union Berlin since 2010, and the youth teams of SK Sturm Graz since 2014.


Hotels & Hospitality

Property Development

Travel & Leisure

a&o Hostels

a&o Hostels' headquarters in Berlin, Germany

Oliver Winter

Torsten Loos

Julien Mattei

Cedric Coy

Phillip Winter

Andre Bleeker

The Marketing Team at a&o Hostels is responsible for promoting the brand and driving customer engagement across multiple channels. They develop and implement marketing strategies, coordinate events, manage online presence, create engaging content, and analyze market trends to ensure the hostel chain remains a preferred choice for diverse travelers. Their efforts support both the growth and brand recognition of a&o Hostels across Europe.

Marketing Team

The Sales and Marketing team at a&o Hostels is responsible for developing and implementing strategies to drive occupancy and revenue growth across the chain's diverse locations. This includes managing relationships with travel agencies, corporate clients, and tour operators, as well as executing marketing campaigns to attract a varied guest mix, from backpackers and families to business travelers and senior citizens. The team also focuses on market expansion, brand positioning, and partnership opportunities to sustain and enhance the company's strong growth trajectory.

Sales and Marketing

The Front Office Team at a&o Hostels is responsible for ensuring a smooth and welcoming experience for all guests from check-in to check-out. This team handles reservations, guest inquiries, and provides assistance with various services like meeting room bookings and local information. Efficient operation and excellent customer service are their top priorities to enhance guest satisfaction and uphold the company’s hospitality standards.

Front Office Team

The Leadership Team at a&o Hostels, comprising the Chief Operating Officer, Chief Marketing Officer, Founder and CEO, and Chief Financial Officer, is responsible for devising and executing the company's strategic direction, overseeing operational excellence, driving marketing initiatives, ensuring financial stability, and fostering sustainable growth across all locations. They lead efforts to expand the hostel chain, enhance guest experiences, and maintain high standards of hospitality and corporate responsibility.

a&o Hostels

Org chart

Teams

Marketing Team

Sales and Marketing

Front Office Team

Leadership Team

Offices

a&o Hostels

Org chart

Teams

Marketing Team

Sales and Marketing

Front Office Team

Leadership Team

Offices

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