Abhay Raj is an experienced IT Lead in Technology Operations at Aon, where they focus on incident and change management, collaborating with cross-functional teams to enhance service delivery. Previously, Abhay worked at IBM India Private Limited as a Senior Operations Specialist, ensuring consistent client service and thorough documentation of processes. They also held roles at BT Global Services as a Change Management Analyst, managing complex changes and optimizing governance processes. Earlier in their career, Abhay served as a Senior Specialist at HCL Technologies and as an Incident Analyst at Wipro Infotech, where they provided user support and resolved technical issues.
This person is not in the org chart
This person is not in any teams
This person is not in any offices