Bianca Araújo is an experienced professional in performance management and operations within the sales domain. Currently serving as an Analista de Gestão de Performance at Aon since December 2023, responsibilities include overseeing CRM operations, conducting training for new employees, automating processes using Excel and Power Automate, and analyzing data to enhance sales team performance. Previously, as Gerente de Operações Comerciais at SM Services, Bianca developed strategic plans, managed sales funnels, and led a team of eight SDRs and LDRs. Bianca also held leadership roles at Nowports and RankMyAPP, focusing on sales development, team growth, and CRM management. Bianca holds a Bachelor's degree in Biotechnology Engineering from Universidade Estadual Paulista Júlio de Mesquita Filho, completed in 2019.