Crystal Carroll is an accomplished professional with extensive experience in client services and operational management. Currently serving as the Director of Client Services at Aon since July 2022, Crystal previously held various leadership roles at Allstate Benefits, including Assistant Vice President of Continuous Improvement and New Business, where responsibilities encompassed managing large teams, overseeing significant budgets, and implementing process improvements. With a strong educational background including an MBA from the University of North Florida and a Life Coach Certification from Coach Training Alliance, Crystal demonstrates a commitment to enhancing operational efficiency and client satisfaction throughout a diverse career spanning over two decades in the insurance and healthcare sectors.
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