Patricia Franca - Servicenow Cis-Ppm

Patricia Franca is an experienced Program Manager with expertise in ServiceNow CIS-PPM, PSPO, and CSM. Currently serving at Aoop since June 2022, Patricia has a strong background in managing software solutions and leading teams across various roles, including Senior Engagement Manager at Aoop and Solution Management at Growth Tech. Previous positions include IT Coordinator at Comercial Milano Ltda., Project Coordinator at Unimed Leste Fluminense, and Systems Manager at Philips Clinical Informatics. Patricia's extensive education includes multiple postgraduate degrees in project management, financial analysis, and systems analysis, along with executive training in Big Data and Data Science from FGV.