Jordan Cohen

Jordan Cohen is an experienced customer service and support professional with a strong background in management roles across various industries. Currently serving as a Customer Service Manager at APA Group since September 2022, Jordan previously held the position of Manager, Customer Experience at Avenue Living Communities from March 2021 to June 2022. Prior to that, at ENMAX from March 2017 to November 2020, Jordan led multiple teams in commercial support and customer care, overseeing senior agents and ensuring contract management and customer satisfaction. Additional roles include Manager Customer Care at Zedi, Logistics Manager at Varsity Chrysler Dodge Jeep Ram, and Project Manager at Mob4Hire. Jordan's experience also includes managing domestic support at TNT Express and store operations at Blockbuster. Educational background includes studies at TAFE NSW and Metro Screen.