Krystal Martinez

Krystal Martinez is an experienced Quality Assurance Associate at American Prison Data Systems, PBC, since June 2019, where responsibilities include ensuring product releases meet quality standards, conducting training for Support and Operations staff, and documenting testing processes using SQL queries and JIRA/Confluence. Prior experience includes roles as a Customer Support Associate at American Prison Data Systems, an intern at Montefiore Medical Group providing patient support, an Office Assistant at the New York State Department of Health managing quality improvement projects, and a Patient Care Technician at St. Peter's Health Partners. Krystal holds a Master of Business Administration from SUNY New Paltz and a Bachelor of Science in Business Administration from the University at Albany, with a focus on Marketing, Management, and Public Health.