Juhi Shirkar is an experienced professional with a diverse background in quality analysis, client relations, and service recovery. Since October 2020, Juhi has been serving as a Senior Quality Analyst at Apertum Online, building on prior experience as a Quality Analyst. Previous roles include Author Engagement at Packt Publishing Ltd., Manager of Client Relations at Jaipur Jewels Global Limited, and Associate Manager of Service Recovery at HDFC Life. Juhi's career also includes a stint as a Senior Specialist at JPMorgan Chase & Co. and as a Senior Customer Relations Executive at Serco. Educational credentials include an Executive MBA in HR & Corporate Training from the Indian School of Business Management and Administration, a Bachelor of Arts in Economics from Patkar Varde College, and a PGDM in Human Resources from Welingkar Institute of Management.
This person is not in any teams
Apertum Online
1 followers
Apertum Online Private Limited was founded in March 2018 in Mumbai, India. We are a fast-growing mobile internet company providing business operations, technical and marketing services to B2B clients in the global gaming sector. We are a team with the perfect mix of youth and experience. We follow a client-first approach and ask the right questions to arrive at the perfect solutions. We strive to provide round-the-clock support. At Apertum Online Pvt. Ltd., we never compromise on quality. We provide best-in-class services to businesses and try to achieve the highest levels of customer satisfaction. We focus on customer centricity, provide intelligent creativity and prioritise operational efficiency. Apertum provides new age solutions in the three major focus areas in the 21st century – business operations, technology, and marketing.