Stacey Preator

Vice President of Customer Experience at Aperture Education

Stacey Preator has extensive work experience in customer experience and operations roles. Stacey most recently served as the Vice President of Customer Experience at Aperture Education, LLC starting in August 2021. Prior to that, they worked at Imagine Learning for over a decade, holding various leadership positions. As the Vice President of Customer Experience Operations, they led a company-wide initiative to improve customer onboarding for thousands of school districts, resulting in a 60% increase in satisfaction ratings. Stacey also restructured departments to create a dedicated onboarding team. In their previous roles at Imagine Learning, they administered implementation of customer success software, optimized operational processes through analytics tools, directed the live teaching team, and managed customer implementation. Stacey's expertise lies in enhancing customer experience, implementing software solutions, and improving operational efficiency.

Stacey Preator received their Bachelor's degree in Math Education from Brigham Young University. Stacey attended the university from 1991 to 1996.

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Previous companies

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Timeline

  • Vice President of Customer Experience

    August, 2021 - present