Jill Rooks

Vice President Of Customer Experience And Service at Fluidra North America

Jill Rooks has vast experience in various leadership and consulting roles. Jill started their career in 1993 as an Operations Analyst at Konica Minolta Business Solutions U.S.A., Inc. Jill then joined Oracle Corporation as a Senior Principal Consultant in 2000. In 2004, they became the Director of Information Systems and Technologies at Zodiac Marine & Pool. Jill held this position until 2016. Currently, Jill is the Vice President of Customer Experience and Service at Fluidra North America, where they are responsible for all aspects of customer operations and ongoing improvements in customer experience.

Jill Rooks attended the Center for Creative Leadership in 2013, but it is not specified if they earned a degree or studied a specific field. Jill further pursued their education at the University of Connecticut from 1985 to 1989, but their degree and field of study are not mentioned. Additionally, Jill obtained a Customer Experience Certification through the Paul Merage School of Business at the University of California, Irvine, although the duration of this program is not provided.

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Timeline

  • Vice President Of Customer Experience And Service

    July, 2018 - present