Richa Jain is a seasoned professional in the IT industry with over 15 years of experience, currently serving as a Principal Consultant at Apex IT since July 2021. Previous roles include extensive tenure at Capgemini from August 2010 to July 2021, where Richa progressed from Consultant to Manager, specializing in requirements gathering and technical solutions development for Siebel applications. Earlier experience includes a position as a Technical Associate at Tech Mahindra, focusing on customer service request management. Richa holds a Bachelor of Engineering in Computer Science from G.H. Raisoni College of Engineering, completed in 2008.